Refund Policy

Our Satisfaction Guarantee

At CrashGuard WP, we want you to be 100% satisfied with your purchase. However, we understand that certain circumstances may require a refund. Below, we explain our refund policy.

When can you request a refund?

• The product does not work as described, and our support team has been unable to resolve the issue.
• You accidentally made a duplicate purchase.
• You did not receive the digital product (downloadable file) after contacting our support team.

Cases where we DO NOT offer refunds:

• If you changed your mind after purchase.
• If the product does not meet your subjective expectations.
• If your website has conflicts with other plugins or themes, but CrashGuard WP works as described.
• If you forgot to cancel the automatic renewal (in case of future subscriptions).

Refund request period

You have 14 days from the purchase date to request a refund.

How to request a refund?

Please send us an email at soporte@crashguardwp.com with the following information:

• Your name and email address.
• Order number.
• A detailed reason for requesting the refund.

Our team will review your request and respond within a maximum of 3 business days.

Refund processing

If your refund request is approved, the amount will be refunded to your original payment method within 5 to 10 business days, depending on your bank.

Contact

If you have any other questions about our Refund Policy, you can contact us at soporte@crashguardwp.com.